Terms & Conditions

Last Updated: July 2026

Welcome to Zetra Beauty. By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website or services.

Use of Our Website

By using our website, you agree to:

  • Provide accurate and complete information when placing an order.

  • Use our website only for lawful purposes.

  • Not misuse, interfere with, or attempt to gain unauthorized access to our website or systems.

We reserve the right to refuse service or cancel orders if fraudulent or unlawful activity is suspected.

Products

We strive to display our products, descriptions, and images as accurately as possible.

However, slight differences in packaging, color, or appearance may occur depending on the manufacturer or your device's display settings.

Product availability is subject to change without notice.

Pricing

All prices displayed on our website are in Kenyan Shillings (KES) unless stated otherwise.

We reserve the right to change prices at any time without prior notice.

Any applicable delivery charges will be calculated during checkout.

Orders & Payment

Orders are confirmed only after successful payment and order verification.

We reserve the right to decline or cancel an order if:

  • Payment cannot be verified.

  • A product is unavailable.

  • Pricing or product information contains an error.

  • Fraudulent activity is suspected.

If your order is cancelled after payment has been received, you will be notified and, where applicable, refunded.

Shipping & Delivery

Delivery timelines and shipping charges are outlined in our Shipping Policy.

While we work to deliver orders promptly, delays caused by courier services, weather, or other unforeseen circumstances may occur.

Returns & Refunds

Returns and refunds are governed by our Returns & Refund Policy.

Please review that policy before making a purchase.

Intellectual Property

All content on this website, including text, images, logos, graphics, and branding, is the property of Zetra Beauty unless otherwise stated.

You may not copy, reproduce, distribute, or use our content without prior written permission.

Limitation of Liability

To the fullest extent permitted by law, Zetra Beauty shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website, you consent to the collection and use of your information as described in that policy.

Changes to These Terms

We reserve the right to update these Terms & Conditions at any time.

Changes will take effect immediately upon publication on this page.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Republic of Kenya.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the Kenyan courts.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Zetra Beauty

📧 Email: hello@zetrabeauty.com

📱 WhatsApp: +254 750 028 165

đź“Ť Based in Ruiru, Kiambu County, Kenya

🕒 Business Hours: Monday – Saturday, 8:00 AM – 6:00 PM (EAT)