Privacy Policy

Last Updated: July 2026

At Zetra Beauty, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information when you use our website:

  • Full name

  • Email address

  • Phone number

  • Delivery address

  • Billing information (where applicable)

  • Order history

  • Information submitted through our contact form

We may also collect basic technical information such as your IP address, browser type, and device information to improve our website and services.

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you regarding your purchases

  • Respond to customer inquiries

  • Improve our products and services

  • Send order updates and important notifications

  • Comply with legal obligations

If you choose to subscribe, we may also send you promotional emails about new products, offers, and beauty tips. You can unsubscribe at any time.

Payment Information

We do not store your payment card details on our servers. Payments are processed through secure third-party payment providers.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties when necessary to:

  • Process payments

  • Deliver your orders

  • Provide customer support

  • Comply with legal requirements

These partners are expected to protect your information and use it only for the services they provide.

Cookies

Our website may use cookies to improve your browsing experience, remember your preferences, and analyze website traffic.

You can manage or disable cookies through your browser settings, although some website features may not function properly.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. While no online system is completely secure, we are committed to safeguarding your information using appropriate security practices.

Your Rights

You may request to:

  • Access the personal information we hold about you.

  • Correct inaccurate or incomplete information.

  • Request deletion of your personal information where permitted by law.

  • Unsubscribe from marketing communications at any time.

To make such a request, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. The updated version will be published on this page with the revised date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Zetra Beauty

📧 Email: hello@zetrabeauty.com

📱 WhatsApp: +254 750 028 165

đź“Ť Based in Ruiru, Kiambu County, Kenya

🕒 Business Hours: Monday – Saturday, 8:00 AM – 6:00 PM (EAT)